You don’t need perfect words
Many people avoid conversations because they are worried they will say the wrong thing.
The good news is that you do not need perfect words.
Often, the most helpful things we can do are listen, show genuine care and stay present.
A supportive conversation is not about fixing someone’s problems. It is about helping someone feel heard, respected and less alone.
Helpful responses
Supportive responses are usually curious, compassionate and non-judgemental.
Examples include:
- “Thank you for telling me.”
- “That sounds really difficult.”
- “I’m glad you shared that with me.”
- “I don’t have all the answers, but I’m here to listen.”
- “What would be most helpful right now?”
- “How can I support you?”
- “Would you like help finding some support?”
- “I’m here for you.”
Responses that may feel unhelpful
People often mean well, but some responses can unintentionally minimise someone’s experience or shut down a conversation.
Examples include:
- “Just stay positive.”
- “Everyone feels like that sometimes.”
- “You’ll be fine.”
- “At least…”
- “You should…”
- “Try not to think about it.”
- “It could be worse.”
These responses often focus on solving, comparing or dismissing rather than listening and understanding.



